Privacy policy (Personal information protection policy)

MOTHERHOUSE Co., Ltd. (below is called "this company") shall set the following as a basic policy for personal information, build a system to protect it and promote those protection measures.

Management of personal information

This company shall keep its customers' personal information accurate and updated, take necessary measures such as maintenance of a security system, development of a management system and thorough personnel education to prevent unauthorized access to personal information as well as losing, damaging, altering and leaking of it, and execute security measures to strictly protect personal information.

Purpose of use of personal information

Personal information acquired from customers shall be used when this company sends emails or materials to contact them, inform them about its services or reply to their questions.

Prohibition of disclosing or providing personal information to third parties

This company shall properly manage personal information acquired from its customers and shall not disclose it to third parties except in one of the following cases.

  • In case a customer has given a consent
  • In case this company discloses personal information to its contractor in order to provide a service a customer has ordered
  • In case disclosure is necessary based on a law

Security measures for personal information

This company shall take all possible security measures to keep accuracy and safety of personal information.

Inquiry from customers about their personal information

When a customer wishes to inquire, revise or delete his/her personal information, we will respond after confirming their identity.

Compliance and review of laws and rules

This company shall comply with laws and other rules in Japan applicable to the personal information it holds, and revise the contents of this policy and strive to improve it.


Please contact us at the address, phone number or email address written below for inquiries about this company's treatment of personal information.

Customer service counter of MOTHERHOUSE Co., Ltd.
TEL: +81-3-4455-7407