MOTHERHOUSE

ONLINE STORE

We welcome order from overseas.

*Please read "regarding orders" before ordering a product

ONLINE STORE

How to order

Orders from overseas are available through World Shopping.

Please add the order to
the World Shopping's cart
through product's website.

Important notes regarding online purchases.

Please read carefully the information below before you order.

Order

  • Pre-sales care services are unavailable to oversea customers.
  • Books, care products, and gift wrappings can be sent only with other purchased goods, such as bags and stoles.
  • Some items cannot be delivered depending on the custom law of your country of residence.
  • Payment

  • Please see "Paymemt methods" of World Shopping.
  • Shippment

  • Please see "International Delivery Services" of World Shopping
  • Customs duty and other taxes

  • There are some cases in which customers are required to pay consumption taxes associated with importing goods.
         The amount of tax may differ based on various conditions.
  • Return and cancellation policy

  • We accept returns of purchased items only in case of initial defects and damages.
         In such cases, please inform us within eight days from purchase.
  • We do not accept returns or exchanges for any other reasons.
  • Contact

    We accept inquiries outside of Japan by email.

    For inquiries:
    E-mail: client_global@mother-house.jp

    We can respond to your inquiries only in Japanese or English.